Taken in on time . Quick check out. Dr Isaacson was efficient and thorough. My only complaint is that I was I was on hold quite awhile when I called about the appointment v

Business Response:

Thank you so much, Linda! We love providing a 5-star experience for all of our amazing patients, and we're thrilled to have a 5-star review from you as well!

Carolyn B. on Reppster Verified Reviews

★★

2 years ago

I had an early appointment at 8:45 a.m. and arrived 10 mins early to fill out any necessary forms. Before i could finish them I was escorted into the exam room. Hooray!! Thank you! My only wish is that the practice asked me about my vaccination status and informed me of the office’s vaccination status. To my horror, some doctor’s offices have staff who are not vaccinated. This is unacceptable. But half of that responsibility is on me to make those inquiries and I simply forgot. Nevertheless, everyone was masked and I saw a heightened awareness from the staff about safety protocols so I was completely reassured that I was protected against possible Covid infection. Finally, I LOVE Dr. Berzin! I’ve been seeing her periodically over the last 20 years and know that she is one of the finest dermatologists in all of DC.

Business Response:

Thanks for your 5-star rating, Carolyn! It's ratings like these that really make our day! We hope to see you soon!

xx on Reppster Verified Reviews

★★

2 years ago

Overall very positive experience. A few quick points for feedback. I got the links to create a client portal, as well as an intake form to fill out. Because of a crazy week with everything going on in Afghanistan/Haiti/etc, I didn't have time to fill those out until the day of my appointment. By the time I logged on to create my client portal the link wasn't working (maybe had expired? I wasn't prompted that there was a time limit...). Also, I filled in and returned the intake form, but when I came in the front desk person told me that I should've returned it sooner, because she printed everything out in the mornings and now she had to go look for it. If you need it by a certain time, I would just indicate that on the initial request - there was no deadline and frankly it was annoying to be reprimanded for doing something wrong (without clearly instructions) and then being told that I was disrupting an internal admin process I didn't know about. No big deal in the end, but there could have been just a little better customer service response.

Sherry on Reppster Verified Reviews

★★

2 years ago

Not based on anything you did. Always great. Just a question. Each time I come in to fix the sagging around my mouth, sides of chin, looks great till swelling goes down then same sagging. Is that because to really fix it, it would take so much more filler or a face lift?

jinny g. on Reppster Verified Reviews

★★

2 years ago

Medical care was excellent. However for the second time I was told that an appointment I made in person and put in my electronic calendar was not in Dr Isaacson’s schedule. The problem was handled very nicely. Dr Isaacson’s nurse was terrific and he fit me in.

Sue w. on Reppster Verified Reviews

★★

2 years ago

I have no complaints. We travel some distance to keep our appointments. But I don’t want to create accounts to respond Sue williams

Business Response:

Thanks for taking the time to share your kind words in your 5-star review, Sue! Much appreciated!

Sylvester S. on Reppster Verified Reviews

★★

2 years ago

Great experience, I called got a next day appointment the front office folks very professional and doctor was confident in her diagnosis gave me a prescription that solved my problem. Thankfully

Business Response:

Thanks very much, Sylvester! 5-star reviews are what we strive for with all of our patients, and we're so thrilled to have received one from you as well.

Terry S. on Reppster Verified Reviews

★★

2 years ago

As always, my experience with Dr. Isaacson was a pleasure. I have been seen in this office for several years and have never been disappointed. Dr. Isaacson is patient, listens carefully, answers questions, and is simply the best. I have no suggestions for improvement.

Business Response:

Thanks, Terry! We appreciate the kind words in your 5-star review!

Jane E P. on Reppster Verified Reviews

★★

2 years ago

it was just fine.

Business Response:

Hi Jane E, thanks so much for your 5-star review! We appreciate you taking the time to share your kind words.